When you login to a account in cPanel for viewing awstat results, you may see all the entries in the awstat result showing Zero usage.
Cause:
Awstat update in Browser view is by default disabled in the user account.
Solution:
You can enable Browser view of Awstat by following the steps as described below.
1. Login to user's home directory which you want to enable Browser view.
2. Change directory to /home/<user>/tmp/awstats/
3. Open the file awstats.<domain>.conf
4. Search for the line AllowToUpdateStatsFromBrowser in the awstats.<domain>.conf file
5. By default AllowToUpdateStatsFromBrowser=0
Change it to AllowToUpdateStatsFromBrowser=1
6. After you have done all the above steps, take awstats option in cPanel. You can see a button 'update' in there. Just click it and see your awstat results.
